Mercure Aachen Europaplatz Exterior photoMercure Aachen Europaplatz Exterior photoMercure Aachen Europaplatz Interior photo
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From91US$ /night
Check-in
24Apr2026Select date
Check-out
25Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Joseph-Von-Goerres-Str. 21, 52068 Aachen, Germany, Aachen, Germany
-
Close to Aachen's city center
Very good
7.9
8.5
/10
4.1
4.0
/5

Location

Mercure Hotel Aachen Europaplatz is located near Aachen's city center, close to the borders of the Netherlands and Belgium. The hotel is easily accessed via the A4 and A44 autobahns, enhancing convenience for travelers. Central Railway Station is 2.5 km away, while Maastricht/Aachen Airport is 40 km from the property.

Rooms

The hotel offers 119 air-conditioned rooms with various types, including Standard, Superior, and Privilege Rooms. Privilege Rooms provide amenities such as a Nespresso coffee machine, complimentary minibar, and late check-out. Families will appreciate that children under 12 can stay for free when sharing with parents.

Conferences and Events

Mercure Hotel Aachen Europaplatz features seven conference rooms equipped with the latest audiovisual technology. These rooms accommodate events for up to 250 participants and are designed with floor-to-ceiling windows for natural light. The hotel's event planning team offers professional support for seamless gatherings.

Dining

The hotel's restaurant serves regional dishes and international cuisine in a comfortable setting. An elaborate breakfast buffet is available, providing a variety of options to start the day. The lounge bar offers a selection of drinks and snacks throughout the day.

Parking and Accessibility

The hotel provides 170 parking spaces, allowing for secure vehicle storage during your stay. Guests can rely on convenient bus access to Aachen Central Station, just 400 meters from the hotel. Additionally, a low-barrier guest room ensures accessibility for all visitors.

Highlights

Location: Easily accessed via A4 and A44

Rooms: 119 air-conditioned rooms

Conferences: Seven conference rooms up to 250 guests

Dining: Restaurant serving regional and international cuisine

Parking: 170 parking spaces available

Family: Children under 12 stay free with parents

Must-do experiences

  • Visit the stunning Aachen Cathedral, a UNESCO site, at sunset.
  • Try a slice of Printen, Aachen's beloved gingerbread treat.
  • Relax in the nearby Carolus Thermen spa for wellness and relaxation.
  • Explore the charming Elisenbrunnen, ideal for a photo op.
  • Discover hidden art at Ludwig Forum for International Art.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Twin Room
2 persons
195 sq. feet 
2 Single beds
Shower
Heating
Standard Double Room
2 persons
195 sq. feet 
1 Double bed
Shower
Heating
Superior Double or Twin Room
2 persons
195 sq. feet 
1 Double bed
Shower
Coffee machine
Privilege Double Room
2 persons
195 sq. feet 
1 Double bed
Shower
Coffee machine
Click button to see more rooms
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Hiking
  • Cycling
  • Table tennis

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Massage

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

At Mercure Aachen Europaplatz, onsite dining shines with Aixcellence, an inviting restaurant where local flavors and international classics harmonize in a modern setting. Guests can indulge in a hearty breakfast buffet, which caters to diverse dietary preferences, ensuring a satisfying start to the day.
Mercure Aachen Europaplatz Restaurant photo
Mercure Aachen Europaplatz Restaurant photo
Mercure Aachen Europaplatz Restaurant photo

Aixcellence

German, Local, International
Ambiance
A blend of traditional charm and modern elegance, Aixcellence provides a welcoming atmosphere perfect for both casual dining and special occasions.
Key Offerings
Enjoy a rich selection at the breakfast buffet and delightful regional dishes alongside timeless international favorites, accommodating vegetarian and vegan preferences.
Reservation
Recommended
Open for dinner from 6 PM to 10 PM, Monday to Saturday.

Mercure Aachen Europaplatz Location

Joseph-Von-Goerres-Str. 21, 52068 Aachen, Germany, Aachen, Germany
Map view
Joseph-Von-Goerres-Str. 21, 52068 Aachen, Germany, Aachen, Germany
Nearby
Museum
Ludwig Forum for International Art
2000 ft
Square
Europaplatz
600 ft
Restaurants
Zum Stavros
1100 ft
Juelicher Str. 148
Scala
1800 ft
Juelicher Str. 97-109
Lebanon Grill
2000 ft
Juelicher Str. 82
Fletcher Davis
2000 ft
Bluecherplatz 16
Asia House
2100 ft
Juelicher Str. 81
Jogi
2300 ft
Juelicher Str. 69
Good morning Vietnam
2500 ft
Julicherstrasse 49
Krua Thai
3100 ft
Juelicher Str. 14
Restaurant KOCHKULTUR
3700 ft
Passstr. 79
Pizza Time Aachen
5200 ft
Adalbertsteinweg 174
Explore Aachen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Carolus Thermen
Carolus Thermen
13 minutes walking
Renowned thermal baths offering relaxation in natural spa waters. Features various pools, saunas, and treatments.
Ludwig Forum for International Art
Ludwig Forum for International Art
8 minutes walking
Contemporary art museum showcasing international exhibitions. It features avant-garde art and engaging events.
Suermondt-Ludwig-Museum
Suermondt-Ludwig-Museum
18 minutes walking
Art museum known for its collection of 19th-century European paintings. Offers an enriching experience with special exhibitions.
Aachener Tierpark Euregiozoo
Aachener Tierpark Euregiozoo
25 minutes walking
Family-friendly zoo featuring a variety of animals in a beautiful park setting. Great for kids and outdoor fun.
Hiking on Vennbahn-Route
18 minutes walking
Scenic biking and hiking trail through picturesque landscapes. Ideal for outdoor enthusiasts and nature lovers.
Relaxing at Carolus Thermen Spa
13 minutes walking
Indulging in wellness experiences at a renowned thermal spa. Offers saunas, pools, and wellness treatments for relaxation.
Zum Stavros
Zum Stavros
4 minutes walking
Cozy Greek eatery known for its friendly atmosphere and authentic dishes. Popular for its gyros and fresh seafood.
Scala
Scala
7 minutes walking
Charming Italian restaurant with a warm ambiance. Famous for its pasta dishes and wood-fired pizzas. Reservations recommended.
Lebanon Grill
Lebanon Grill
7 minutes walking
Casual dining experience offering authentic Lebanese cuisine. Known for its mezze platters and vegetarian options.
New Tivoli
New Tivoli
20 minutes walking
Live music venue featuring a variety of performances. Regularly hosts local bands and cultural events in a lively atmosphere.
Aachen Theater
25 minutes walking
Cultural hub with a program of operas, ballets, and plays. Offers a vibrant atmosphere suitable for all ages.
Getting around
City Centre
Aachen24 min  ·  1.2 mi
Airports
Koln/Bonn (CGN)128 min  ·  52.7 mi
Dusseldorf (DUS)141 min  ·  58.2 mi
Bus
Bus stop19 min  ·  7.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at EUR 13 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of EUR 23 per person per day. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
English, German, French, Spanish, Italian, Dutch, Portuguese, Polish
Year renovated:
2006
Number of rooms:
119

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Mercure Aachen Europaplatz impresses guests with its modern, clean rooms and convenient parking right outside the hotel. The location allows for easy access by car, bus, or on foot, with the bus station nearby. Many find the breakfast selection good, though some guests have noted a consistent, monotonous noise affecting sleep quality. Several guests have enjoyed the relaxing atmosphere including the garden area with a pool.
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Review score
Based on 565 verified reviews
7.7/10
Very good
80%
Recommend
Staff
8.6/10
Free Wi-Fi
8.5/10
Value for money
7.8/10
Location
7.9/10
Pros
Clean room
Friendly staff
Dog-friendly hotel
Cons
Unfresh pastries
Guest reviews
based on 565 reviews
7.7/10
based on 638 reviews
4/5
based on 1539 reviews
7.9/10
Ruth from United Kingdom
Single
Standard Twin Room
3 nights in November 2025
|
Reviewed:February 09, 2026
9.2/10

a fabulous stay!

friendly stafftasty optionconvenient locationfree parking
the hotel boasts friendly and helpful staff. breakfast was a highlight, showcasing many tasty options (i adored the fresh pastries!). the location is super convenient for exploring nearby attractions. i found free parking easily.
the lighting in the room was a bit dim for reading at night, so i moved to the lobby.
Location
9/10
The hotel is positioned well, with convenient access to local sites. Public transportation is nearby. multiple restaurants and shops are situated in the vicinity (walking distance!).
Dining
10/10
The breakfast selection was excellent, with fresh pastries and a wide variety of hot and cold items. the restaurant offers a relaxing atmosphere. I really enjoyed the outdoor seating area with a view. the staff in the dining area were attentive.
Facilities
8/10
The hotel includes a pool, a great way to relax after a busy day. a fitness center is present. It has adequate equipment for a full workout. free wifi is available and worked flawlessly throughout my stay.
Rooms
9/10
My room was clean and well-kept. It included a comfortable bed and fresh linens. the bathroom had constant hot water. i liked that the room had a safe for valuables and a mini fridge.
Service
10/10
the reception staff provided prompt, friendly assistance with any questions. room service was efficient and the staff were helpful in providing information about local attractions. i appreciated the attentiveness and professional demeanor.
0 Helpful
|
Show less
Penelope from Greece
Single
Standard Double Room
4 nights in November 2025
|
Reviewed:January 19, 2026
6/10

a. few Issues Encountered During My stay

room cleaning
i. found my room to be quite spartan upon arrival with only two pillows provided and one for each guest this required me to request an additional pillow the room was not cleaned at all during my four-night stay even after using the request service.
0 Helpful
jordan from united states
standard double room
3 nights in October 2025
|
Reviewed:December 28, 2025
6/10

a standard stay with some drawbacks

non-functional air conditioningextra parking cost
The room felt quite basic, with just the essentials provided. i was also surprised to find that the air conditioning wasn't working . It became uncomfortably warm at night. (i should have complained more). furthermore, parking cost extra, which i found inconvenient considering the hotel's location.
0 Helpful
Paul from Germany
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:November 22, 2025
6/10
breakfast varietycold roomempty fridge
The breakfast was good with a lot of variety. I found the room to be very comfortable and clean.
I was disappointed that the room was quite cold. Even after turning up the temperature, it remained uncomfortable. I also found an empty fridge, while other rooms had water on the service trolley
0 Helpful
Layla from Germany
Family with children
Superior Double or Twin Room
3 nights in October 2025
|
Reviewed:October 25, 2025
6/10

Acceptable stay with issues

broken air conditioningstuffy room
The air conditioning was not working. It was supposedly broken throughout the entire building. The temperature inside was over 25 degrees, despite it being under 20 degrees outside. This made sleeping difficult and the room stuffy.
0 Helpful
Questions of the users
About Mercure Aachen Europaplatz
Is a full breakfast buffet currently available, or has it been replaced by pre-packaged options?
12 November 2024
A full breakfast buffet is available, featuring both warm and cold dishes, including vegan and vegetarian options. Guests are requested to specify a preferred time to manage restaurant capacity effectively.
How far is the nearest public transport to get to the city center, and what does the breakfast include?
5 January 2025
The nearest bus stop is approximately 400 meters away, taking about 10 minutes to reach the city center. Breakfast includes a variety of warm dishes such as eggs, bacon, and sausages, along with a selection of cold items.
Is the breakfast fee of €17 applicable per room or per individual?
15 February 2025
The breakfast fee is charged per person.
Is the swimming pool open throughout the year?
28 March 2025
The pool is only open during the summer months as it is heated naturally by the sun, operating from 10:00 AM to 10:00 PM.
Does the price of the standard twin room cover parking, or is there an additional fee?
21 April 2025
Parking is not included in the room rate; it incurs a fee of €10 per night.
Are tourist stays permitted, or is the hotel limited to business travelers only?
30 May 2025
Tourist stays are permitted, and all travelers are welcome to book accommodations.
What are the breakfast serving hours for guests with early morning commitments?
11 June 2025
Breakfast is served from 6:00 AM to 10:00 AM on weekdays and from 7:00 AM to 11:00 AM on weekends.
Is there a facility to decorate a room for an anniversary celebration, and what is the cost?
22 July 2025
Yes, room decorations for an anniversary can be arranged for a fee of €10.
What are the regulations regarding COVID-19 for guests checking into the hotel?
19 August 2025
Guests are required to present a negative COVID-19 test result or proof of vaccination or recovery upon check-in.
Are pets allowed at the hotel, and is there a fee associated with bringing a dog?
15 September 2025
Pets, including medium-sized dogs, are welcome at the hotel for a fee of €15 per night.

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Rooms and Guests2 Guests, 1 Room