MERCURE AACHEN EUROPAPLATZ, Aachen – A Smart Stay in the City
About the Hotel
Rooms & Amenities
The Mercure Hotel Aachen Europaplatz offers 119 air-conditioned rooms with free WiFi. Choose between Standard Rooms with double or twin beds, Superior Rooms with minibars and late check-out, or Privilege Rooms featuring Nespresso machines, free parking, and high-quality toiletries. All rooms include flat-screen TVs, electric kettles, and soundproof windows.
Dining Options
The hotel restaurant serves regional German dishes and international cuisine from 6:00 PM to 10:00 PM. A breakfast buffet with made-to-order options is available from 6:00 AM. The bar offers drinks, snacks, and free WiFi access throughout the day.
Meetings & Events
Seven conference rooms with floor-to-ceiling windows and audiovisual technology accommodate up to 250 guests. The outdoor garden terrace with a pool is available for breaks or evening barbecues. ClickShare wireless presentation technology is provided in meeting spaces.
Location & Transport
Located 2.5 km from Aachen Central Station, the hotel is near the A544 autobahn with connections to A4 and A44 highways. Bus #11 stops 400m away at Ludwig Forum. Nearby landmarks include Carolus Thermen (800m), Aachen Cathedral (2km), and RWTH Aachen University (3km).
Guest Services
Multilingual staff assist with check-in, room service, and local recommendations. Business services include printing and secretarial support. Pets are welcome for a fee, and children under 12 stay free. The hotel holds Green Key certification for sustainable operations.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Hiking
- Cycling
- Table tennis
Guest Parking
- Electric kettle
Services
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Massage
Room features
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel's location is not ideal, requiring a paid transportation to the city center, but it offers a nice walk to the city center and is close to the European equestrian championship. The rooms are perfectly fine, with very comfy beds and good free Wi-Fi, although there was a waiting time for the room readiness and a dividing door to the next room. The service is really friendly, especially at the bar and restaurant, with good value for money food available. The dining experience is amazing, catering well even for people with gluten problems, yet the price may not match the variety offered. The hotel's location, although not centrally placed, is convenient if you have a car, in a residential area starting at the A544 highway. The facilities, like room service, car hire, and housekeeping, add value to the stay. However, the price to the city center is a downside, contrasting with the resort atmosphere close to the city.
The hotel had a mixed experience with clean and inviting rooms, but some areas needed more attention to detail. The service was friendly and professional, although there were occasional interruptions. The location was convenient for the motorway but less so for the town center. The dining experience was enjoyable overall, but the value for money aspect was a bit lacking.
My stay at the hotel was overall pleasant, with clean and comfortable rooms. The staff was very friendly, but there were some issues with the air conditioning. The location was convenient for travelers with cars, although a bit far from the city center. Dining options were good, but a bit expensive. The hotel offered safe and spacious parking for added convenience.